Refunds

Your satisfaction is our #1 goal.  And when you need a refund, your satisfaction is still our #1 goal!  If you need to return items to us for any reason, we will refund your money, with no questions asked.  Here are some details on our Refund policy:

1) We will refund your money in full for any full cartons you return to us, for any reason.

2) If you smoke a pack of any cigarettes we sell, and you decide you don't like them, for any reason, we will issue a refund for the entire carton, as long as you return 9 of the 10 packs unopened.

3) If you return 8 or fewer packs for a refund, we will prorate the refund based on the number of packs you return to us.

4) When you return items to us for a refund, we also issue a credit to you for the shipping that you paid, based on the number of cartons returned. 

We want you to enjoy our service, save some money, and come back again! 

Questions?
If you have any questions, please contact our Customer Service Department:

CigarettesExpress.com
Delivering Savings To You!
P.O. Box 610
4773 Highway 4
Jemez Pueblo NM 87024
Toll Free Phone: (800) 613-CIGS
Email: info@cigarettesexpress.com