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SHIPPING INFORMATION

Shipping Destinations
CigarettesExpress.com ships to all States in the USA, except the State of New York.  Unfortunately, the U.S. Postal Service no longer allows us to ship to APO and FPO addresses.

Shipping Method
We ship all orders via Priority Mail.  Priority Mail is fast, secure and delivered by the U.S. Postal Service.

Fulfillment Time
>>> Re
peat Customers: Orders received by 7:00 PM Eastern Time are usually shipped in 1 or 2 Business Days, provided you use a checking account that we've charged for a prior order.  If you use a new checking account, your order will be scheduled to ship in 6 or 7 Business Days, because we need a few extra days to ensure that your Electronic Check does not bounce.  Please note that we recognize you are a Repeat Customer based on your shipping address and checking account number.  The use, or non-use, of the "Account" feature during the CheckOut process has no impact on your status as a Repeat Customer.

>>> New Customers: Orders received by 7:00 PM Eastern Time are usually shipped in 6 or 7 Business Days.  We need a few extra days to ensure that your first Electronic Check does not bounce.  We have no visibility into your checking account.

Priority Mail Transit Time
Please allow 2-5 Business Days of Transit Time in addition to the Fulfillment Time, depending on your shipping address.   Priority Mail is delivered on Saturdays, and is not delivered on Sundays or Bank Holidays.   Because Priority Mail is not a guaranteed service, we cannot guarantee the delivery date of your order.   Please note that the day we ship your order does not count as a day in transit.

Out of Stock Items
99% of our orders are shipped on time.   However, sometimes an item is out of stock, and we must wait to obtain the cigarettes from our supplier.  When this happens, we will ship your order as soon as we obtain your cigarettes.  ALL ORDERS MAY BE SUBJECT TO DELAYS THAT ARE BEYOND OUR CONTROL.  You may ask for a full refund at any time, if we are unable to ship your order in a timely fashion.

Shipping Rates
Because shipping rates vary widely based on the weight of your order and Zip Code, exact rates are quoted during the Checkout process.  Rest assured, you can review the Shipping Charges prior to completing your order.  If you are not yet ready to order, you can still determine your shipping cost by using our Shipping Calculator.

Questions?
If you have any questions about Shipping, please contact our Customer Service Department:

CigarettesExpress.com
Delivering Savings To You!
P.O. Box 610
4773 Highway 4
Jemez Pueblo NM 87024

Toll Free Phone: (800) 613-CIGS
Email:
info@cigarettesexpress.com

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